Communication and Managing Difficult Conversations
Communicate clearly and navigate difficult conversations with confidence and emotional awareness. Learn practical frameworks to address performance, conflict, and harm while preserving relationships, with strategies for the distinct communication pressures faced by Black and immigrant leaders.
COURSE OVERVIEW
Description
Effective leadership requires the ability to communicate clearly and address difficult issues with confidence, emotional awareness, and purpose. This practical session equips leaders with tools to communicate their ideas persuasively and navigate challenging workplace conversations without avoiding the issue, escalating tension, or compromising relationships.
Participants will explore how emotional intelligence shapes difficult conversations, use the PREP framework to communicate with clarity and presence, and apply the 3-F’s and COIND frameworks to structure conversations about performance, conflict, and harm. The session also addresses the distinct communication pressures experienced by Black and immigrant leaders, with strategies for evidence-based communication and strategic self-advocacy.
TARGET AUDIENCE
Who Should Attend
This high-impact curriculum is curated specifically for leaders who carry organizational responsibility in times of dynamic transformation.
New and emerging people leaders
Recently promoted supervisors, managers, and team leads
Leaders responsible for managing former peers
Individuals transitioning from independent contributor to people leader
Leaders seeking to strengthen their credibility, organizational influence, and advocacy skills
STRATEGIC OUTCOMES
Learning Objectives
By the end of this training, participants will be able to:
01
Recognize how emotional intelligence shapes every difficult conversation you will ever have and use it as a strategic tool, not a performance.
02
Communicate ideas with clarity and compelling presence using the PREP framework.
03
Navigate the unique communication pressures faced by Black and immigrant leaders with both evidence and self-advocacy.
04
Apply the 3-F’s and COIND frameworks to structure performance conversations, conflict conversations, and conversations that address harm
LOGISTICS & ENROLLMENT
Training Details
Clear, transparent details to prepare yourself and your organization for enrollment.
Location
Available in both virtual and in person formats
ENROLLING NOW
Cost
$300
per participant
Non-profit and Volume corporate rates on request
Accessibility Requirements
Accommodations can be arranged
upon request.
Email info@ohloreeinc.com with the details of the accommodation request
Ready to Build Trust and Credibility?
Develop practical strategies to earn trust, strengthen your influence, and make your contributions visible. Learn to advocate confidently for yourself and your team through consistent, credible leadership.
CUSTOM CORPORATE SOLUTIONS
Need a tailored workshop for your department or board?
We customize on-demand workshops and laser-focused Leadership Strategy Calls to address your organization’s immediate needs.
Ohloree Inc. is a management consulting company that specializes in leadership/management coaching/training and project management services for individuals and businesses in enhancing overall company health.